Privacy Policy
PRIVACY POLICY
1. INTRODUCTION
This policy applies to the company ” Ang. C. Bourakis & Co. Ltd”, hereinafter referred to as Aggi, which is the Data Controller of the personal data collected from its website.
Aggi
Epavleos 2-4
12461 Haidari
H Ang. C. Bourakis & Co. is committed to being transparent about the personal information collected when you use our website and other services. This Privacy Policy sets out the commitment of Ang. G. Burokakis Ltd. Bourakis & Co. Ltd. to protect personal data and how it applies to its collection, use, transfer and retention. This policy applies when we determine the purposes and means of processing, thus acting as a data controller.
2. COLLECTION OF PERSONAL DATA
The English W. Bourakis & Co. has designed a standardized contact form on its website in order to facilitate communication with any interested party. This form is used for any queries or requests and directs them to the appropriate department or staff member. In order to manage and respond to your queries and requests, we may collect and store your full name, email, address, contact details and any other information you may have provided to us. This information is used strictly to respond satisfactorily to your questions or requests and will not be disclosed to third parties other than those listed in this policy or where disclosure is required or permitted by law.
In addition, we provide the company’s telephone numbers for a more direct contact if required. Calls made to our customer service call centre are recorded for quality assurance purposes and our recordings are usually kept for a period of 2 years.
H Ang. C. Bourakis & Co., provides the possibility of registration in the electronic services of its website, in order for the user to be able to make purchases. In this case, Ang. Bourakis & Co. S.A., may collect and store your full name, your email, your address, contact details and any other information you may have provided us with. This information is used strictly to respond to your order request and will not be disclosed to third parties except those listed in this policy or where disclosure is required or permitted by law. The Ang. C. Bourakis & Co. Ltd, has implemented an interface service with the bank or other providers, in order to serve the needs of users who wish to complete their purchases by credit card or PayPal. In this case, we inform you that Ang. C. Bourakis & Co. Ltd. does not keep any kind of information registered by the user after the redirection to the website of the service provider.
Finally, through our website we collect and process basic contact data with you (name, address, telephone number, email) in order to manage and improve our relationship through updates of promotional or non-promotional content, provision of facilities and privileges, participation in promotional activities, social responsibility actions or events we organize, as well as providing the possibility of subscribing to Aggi’s newsletter. With the exception of emails following a purchase, the legal basis for the processing of your above data is your explicit consent given by a separate statement on the website, which you can withdraw at any time, while especially in relation to any emails or the Aggi newsletter, the possibility of unsubscribing is also provided within the body of the email received by the user.
For the lawful processing of your data under Regulation (EU)2016/679, we recognise a legitimate basis before processing personal data. In the above cases, the legal basis for the processing of personal data on our part is the granting of your explicit consent to the processing by submitting the relevant form only if you agree with this policy.
This Policy refers to the use of information we collect from you when you browse our website. Other websites which may be accessible from ours have their own policies regarding the practices they follow. If you are redirected to any of them we encourage you to read them. We only use trusted partners and providers, but we make it clear that we are not responsible for the policies or practices of other websites.
3. USE OF DATA COLLECTED
We will use the information we collect for some of the following purposes:
* to subscribe to a Service.
* to provide a Service you have requested.
* for advertising purposes, such as to provide you with customized advertisements, advertiser content, and to send you promotional communication messages, after you have given your separate consent if required.
* to evaluate and analyse our market, customers, products and services in order to help us better understand, through statistical processes where appropriate, more information about our customers so that we can provide you with the most relevant communications, services and experiences.
* to ask for your opinion about our products and services and to conduct customer surveys, after you have given your separate consent where required.
* to understand how consumers use our Services and products so that we can improve them and develop new products and services.
* to conduct drawings for free prizes, promotions or contests with prizes, as permitted by law; and
* for other purposes, where we recognise a lawful basis for processing your data.
The English W. Bourakis & Co. Ltd. processes personal data for the purposes described above. The legal framework for the processing of personal data by Ang. Bourakis & Co. Bourakis & Co. Bourakis & Co. Ltd. (e.g. to manage our relationship with you and to improve the relevance of our communication messages, customer experience and customer service) and based on the consent of our customers (e.g. for communicating with you about our products and services and providing marketing information to you), which may subsequently be withdrawn at any time by contacting us as provided in the “Contact Us” section of this Privacy Policy, without affecting the lawfulness of consent-based processing prior to such withdrawal.
4. TRANSFER OF PERSONAL DATA
The data collected when you browse our website is stored and processed within the European Economic Area (EEA), but may need to be transferred and processed in a country outside the EEA. Any such transfer of personal data will always be in compliance with applicable law.
The English W. Bourakis & Co. Such transfers will be made solely for the purposes and subject to the conditions set out herein and will be protected where necessary by appropriate measures and contractual clauses in accordance with applicable data protection legislation. In the context of promotional activities and based on your consent on our website, we may transfer your personal data to providers of advertising services, and/or ad measurement services, electronic media and social media managers. In addition, we may disclose personal data when such disclosures are necessary to comply with a legal obligation to which we are subject. Finally, in the event that we need to transfer personal data to third parties, Ang. Bourakis & Co. Ltd. is committed to seeking your consent if no other legal basis has been identified.
5. RETENTION OF PERSONAL DATA
The English W. Bourakis & Co. Ltd. is committed not to retain personal data for a period longer than necessary and we will ensure that we delete it securely. For additional information on the drilling and erasure period, please refer to the Contact Us section.
6. RIGHTS OF THE SUBJECTS
In this section the English C. C. Bouraki & Co. Ltd. discusses the rights arising from Regulation (EU) 2016/679 and how data subjects can access these rights. For further clarifications or to exercise your rights, please refer to the Contact section.
7. RIGHT OF ACCESS
Individuals can access their own personal data that we collect and process. Ang. C. Bourakis & Co. Ltd. believes that personal data collected directly from subjects will be accurate and complete.
8. RIGHT OF CORRECTION & DELETE
The data subject may request the updating, deletion or removal of any information held about him or her, and any third party who processes or uses the data must also comply with this request. A deletion request can only be refused if an exception applies.
The English W. Bourakis & Co. Ltd. is obliged to delete personal data when any of the following applies:
* the personal data are no longer necessary for the purposes for which they were collected or processed.
* the data subject withdraws his or her consent and there is no other lawful basis for processing.
* the data subject objects to the processing carried out on the basis of the legitimate interests of the Data Controller and there are no other overriding legitimate grounds for the processing.
* the personal data have been unlawfully processed.
If the request for erasure of personal data has been received, the identification has been confirmed, the request meets one of the above requirements and there is no legitimate ground for opposing the processing, the C.G. Bourakis & Co. Ltd. must erase the data concerned in its entirety. The request will be recorded in the Data Subjects’ Request Log.
If the English C. Bourakis & Co:
* cannot or will not attempt to use personal data to justify any decision about an individual or in a way that affects that individual in any way;
* does not give any other organisation access to personal data
* protects personal data with appropriate technical and organisational security, and commits to the permanent deletion of the information if, or when, it becomes available.
9. RIGHT TO RESTRICT PROCESSING
The data subject has the right to require the administrator to restrict the processing of his or her data, where, apart from storage, no other processing takes place.
10. RIGHT TO OBJECT
The data subject shall have the right to object, at any time and on grounds relating to his or her particular situation, to the processing of personal data concerning him or her.
11. RIGHT TO DATA PORTABILITY
Upon request, the data subject shall have the right to obtain a copy of the personal data in a structured format.
These requests should be processed within one month, as there is no excessive burden and it does not compromise the privacy of individuals. A data subject can also request that his or her data be transferred directly to another system. This request must be implemented free of charge.
If the English C. Bourakis & Co. Ltd. cannot fully respond to this request within 30 days, the GDPR compliance team should nevertheless provide the following information to the Data Subject, or their legally authorised representative within the time period specified:
* A confirmation of receipt of the request.
* Any information that has been identified to date.
* Details of any information or amendments requested which will not be provided to the data subject, the reason(s) for refusal, and any available procedures for objecting to the decision.
* An estimated date by which the remaining responses will be provided.
* An estimate of any costs to be paid by the data subject (e.g. where the request is excessive in nature).
* The name and contact details of the person responsible.
12. MODIFICATIONS
In the event that English C. C. Bourakis & Co. Ltd. chooses to change this Privacy Policy, we will publish the changes here. Where the changes are significant, we may also choose to email the affected users with the new details. Where required by law, we will obtain your consent to make these changes.
13. CONTACT
If you have any concerns or complaints about this policy, please contact us at: info@aggi.gr
If you believe that our processing of your data violates applicable law, you may lodge a complaint with the competent supervisory authority. Contact details for all EU Supervisory Authorities can be found at: http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.