Terms and Conditions

TERMS & CONDITIONS TERMS AND CONDITIONS

www.aggi.gr, is the online store for the exhibition and distribution of products and services via the Internet of the Greek company Ang. Bourakis & Co., Ltd. (GEMI: 087183702000), located at 2-4 Epauleos, Haidari. Before you enter the online store and browse our website, we invite you to consult the following terms and conditions, which apply specifically to the use of our online store. Please make sure that you agree with the following terms and conditions because your further use and browsing of the above website implies your express and unconditional consent and agreement with them.

1. TERMS

The English W. G.G. G.G. Bourakis & Co. Ltd. reserves the right to unilaterally modify or renew these terms and conditions of transactions made through its online store, according to its needs and business customs. The Ang. C. Bourakis & Co. Ltd. undertakes the obligation to inform users of any modifications and any changes through the website of this e-shop. It is clarified that the change of terms does not include orders that you have already placed.

2. INFORMATION PROVIDED & PRODUCTS

H Ang. C. Bourakis & Co. Ltd. is committed to the completeness and validity of the information listed on its website, both in terms of the existence of the essential characteristics described for each product available, as well as the accuracy of the data concerning the services provided by its online store, subject to any technical or typographical errors that have escaped attention or have occurred unintentionally or due to any interruptions in the operation of the website for reasons of force majeure.

3. LIMITATION OF LIABILITY

The English W. Bourakis & Co. Ang. Bourakis & Co. Ltd. is liable only for fraud and gross negligence, in case of delay in the delivery of ordered products and for information it provides or services it provides through its website. The online store of Ang. G. S. I. S. Co. Bourakis & Co. Ltd. is not responsible for any technical problems that may occur to users when they attempt to access the website and during this and are related to the operation or compatibility of their own infrastructure with the use of the website. Furthermore, the Ang. Bourakis & Co. Ltd. has no responsibility for acts or omissions of third parties and in particular unauthorized interventions of third parties in products and / or services and / or information available through the website.

4. INTELLECTUAL PROPERTY RIGHTS

The website www.aggi.gr, is the official website of Ang. C. All the content of the web pages, posted by Ang. Bourakis & Co. Bourakis & Co. Ltd. and are protected under the relevant provisions of Greek law, European law and international conventions. Any copying, analogue/digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of derivative works or misleading the public about the actual provider of the content of the websites is prohibited. Any reproduction, republication, re-publication, uploading, communication, dissemination or transmission or any other use of the content in any manner or means for commercial or other purposes is only permitted with the prior written permission of Ang.G. Bourakis & Co. Ltd. or any other legal owner of the above-mentioned intellectual property rights. The names, images, logos and distinctive features representing Ang. Bourakis & Co. and/or its online store and/or third parties contracted with them as well as their products or services, are exclusive trademarks and distinctive signs of Ang. G. Bourakis & Co. Bourakis & Co. and/or www.aggi.gr, and/or the above third parties and are protected by the Greek, Community and international laws on trademarks and industrial and intellectual property and unfair competition. In any case, their appearance and display on the www.aggi.gr web pages should not be construed in any way as a transfer or assignment of a license or right to use them.

5. USER OBLIGATIONS

Users of the website www.aggi.gr, accept that they will not use them and the online store of Ang. Bourakis & Co.E. for sending, publishing, sending by e-mail or transmitting in other ways any content that is illegal, harmful, threatening, offensive, offensive, annoying, slanderous, defamatory, vulgar, obscene, libelous, constitutes a violation of someone else’s privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, may not be transmitted in accordance with the law or contractual or management relationships (such as inside information, proprietary and confidential information acquired or disclosed as part of employment relationships or covered by confidentiality agreements), infringes any patent, trademark, trade secret, copyright or other proprietary rights of any third party; contains software viruses or any other code, files or programs designed to interrupt, damage, destroy or prevent the operation of any software or computer hardware; intentionally or unintentionally violates applicable Greek and EU legislation and its provisions; may harass third parties in any way and any content of any kind; or

6. CONFIDENTIALITY OF TRANSACTIONS

Confidentiality is taken for granted. The same basic principles that govern traditional transactions apply to e-commerce. All information transmitted by the user/member to the C.G. Bourakis & Co. Bourakis & Co. Ltd. has taken all necessary measures to use them only to the extent necessary in the context of the services provided. C. G. Buroki Buroki Ltd. Bourakis & Co. Ltd. does not disclose the details of its clients and their transactions, unless it has written authorisation from you or this is required by a court decision or decision of another public authority. In the event that Ang. Bourakis & Co. S.A. uses third parties to support its systems, it ensures that confidentiality is guaranteed. You can request any data held about you and their correction in case you can document the existence of an error. For your own safety, you should also treat all information provided through the service as confidential and proprietary and not make any disclosure to third parties.

7. TRANSACTION SECURITY

The English W. Bourakis & Co. Ltd. recognizes the importance of the issue of the security of your Personal Data and your electronic transactions and takes all necessary measures to ensure your maximum security. All information related to your personal data and transactions is secure and confidential.

The security of the e-shop of Ang. C. Bourakis & Co. Ltd. is achieved by the following method: User identification. Your e-mail address and your personal secret security code (password) are used for your identification. You are given the opportunity to change your Personal Secret Security Code (password) and your e-mail address as often as you wish. The only person who has access to your information is you through the above passwords and you are solely responsible for maintaining its secrecy and concealment from third parties. In case of loss or leakage you should make an immediate notification to us, otherwise the online store of Ang. Bourakis & Co. Ltd. is not responsible for the use of the secret code by an unauthorized person. We recommend, for security reasons, to change your password at regular intervals and avoid the use of the same and easily traceable codes (e.g. date of birth). We also recommend that you use not only letters and numbers but symbols and at least one capital letter for password creation.

Payment by credit card or PayPal is a completely secure payment method for our customers. The company Ang. Bourakis & Co. Ltd. will never have knowledge of your card or account information. For the payment of the order, you will be redirected to the bank’s website or respectively to the PayPal website without coming into contact in any way with your credit/debit card details and data. This information is transferred by you using an encrypted connection to the bank or PayPal via their secure transaction systems.

8. PROTECTION OF PERSONAL DATA

Personal data is processed in accordance with the provisions of the General Data Protection Regulation (GDPR 2016/679), any specific national and European legislation for certain sectors, the applicable Greek legislation for the protection of personal data, as well as for the protection of personal data and privacy in the electronic communications sector (Law 3471/2006, as amended) and the decisions of the Hellenic Data Protection Authority (Hellenic Data Protection Authority). While browsing the pages of www.aggi.gr, and in order to order products, but also to ensure that we can contact you to inform you about our new products, you may be asked to provide information about yourself (name, profession, e-mail address, etc.). Any personal data that you provide anywhere on the pages and services of the website www.aggi.gr, are intended solely to ensure the operation of the respective service and may not be used by any third party, without complying with the provisions of L. 2472/97 on the protection of personal data processing, as applicable. Our online store operates in accordance with current Greek and EU legislation and keeps your personal data safe for as long as you are registered to one of our services, which are deleted after the termination of the transaction relationship in any way. The personal data that you provide to our website are used exclusively by it or its affiliated companies, in order to support, promote and execute the transactional relationship. The data kept in the file may be communicated to the competent judicial, police and other administrative authorities at their lawful request and in accordance with the legal provisions in force at the time. The customer has, within the framework of the legislation on telecommunications privacy, the rights of information and objection provided for in Articles 11 to 13 of Law no. 2472/1997.

The information we request from you:

Personal data:

Each visitor can browse our online store without giving any personal information. We will only need personal information when you become a member and create a user account. At this stage you will only be asked for your email address at which you can if you agree to receive our email newsletters. If you place an order for products then you will have to enter information about your transaction with us. Mandatory and necessary data for each transaction are your full name, a landline phone number, address (street, city, postal code), shipping address of the order and type of document (receipt). Optionally, we ask you for information such as your mobile phone number (in case we need to contact you directly).

Create an account:

During the process of creating an account at www.aggi.gr, you will be asked to provide some information for your convenience during the shopping process. By accepting the terms of our website when you enter your details, you agree to receive informative emails and offers to the email address you have provided. You can unsubscribe from the list and stop receiving emails from us at any time. Your email will never be given to a third party and will be used exclusively to keep you informed about new products, fashion tips and offers.

9. PURCHASE OF PRODUCTS

To make your search easier, we have divided our products into central categories. In each category there are relevant filters which help you to narrow down your search quickly and easily. The English C. C. Bourakis & Co. Ltd. makes every effort to provide high quality services. However, cases of errors in prices and secondary papers/products cannot be excluded and it cannot be guaranteed that there will be no interruptions in the operation of the website or “human” errors when updating / indicating the price of a product. For the safety and efficiency of your purchases, we invite you if you find that a product is offered at an unusually low or high price in relation to its market value, before proceeding with the order, to contact us at 210 5816321 or via the website’s contact form. Upon completion of your order entry you will receive an automated email which will indicate the details of your order. You can view the progress of your order through the e-shop at the “Manage” link. In general and in the event that your order is pending, you will be sent a corresponding email. Alternatively, we will contact you at the telephone numbers you have given us when registering or entering the order on our site. We invite you to ensure that these emails can reach you and that you keep them throughout the duration of our transaction. It is your obligation, in the event that you do not receive the relevant emails, in accordance with the general conditions governing our transactions, to inform us without delay.

10. WITHDRAWAL/RETURN – REPLACEMENT OF PRODUCTS

You have the right to return the products you have purchased and request their replacement:

(a) in all cases where, through the proven fault of the C.G. Bourakis & Co. Ltd. delivered products other or substantially different from those you ordered b) in all cases in which there was a defect in the product

You have the right to return the products you have purchased and request their replacement with another product or products up to the amount of the price you have paid or with an additional price if you wish, within fifteen (10) days of receipt of the product.

You have the right to return the products you have purchased and request payment of the price you paid us (a) in all cases where there was a defect in the product (b) within 10 days of delivery of the product.

The English W. Bourakis & Co.

In addition, in all cases, the product to be replaced must be accompanied by the original proof of purchase. For all the above cases, the products to be replaced must be in the condition received by the customer, complete and without damage and their packaging must be the one that normally accompanies the product and be in perfect condition, along with all the documents that accompanied the product (e.g. DAT, Retailer’s Receipt, etc.). In any case, the return and replacement is possible under the following conditions. Bourakis & Co. Ltd. to declare your intention to return the same day or the same day of the day. 2. in case of exchange of the product within 10 days with another product or others up to the amount of the price or with an additional price or withdrawal within 10 days according to article 5 par.10 of law 2251/1994, the product must not have been used 3. the product is accompanied by all the necessary documents proving the transaction (e.g. DAT, retailer’s receipt, etc.) 3. the product is accompanied by all the necessary documents proving the transaction (e.g. DAT, retailer’s receipt, etc.).

11. ORDER CANCELLATION

Cancellation of the order is possible in the following cases: Before the order is completed, during the online ordering process you can remove the quantities of products from your cart by clicking on the delete button. If the online order has been completed but the product has not been invoiced/shipped yet, you can call 210 5816321 and we will take care of the cancellation of your order. If your order has already been invoiced but you have not received it yet and you wish to cancel it, please contact us directly at 210 5816321 and give us the details of your order. We will inform you immediately about all your options. After receiving part of the order and if you do not want the rest of the order to be sent then call us at 210 5816321 or contact us via the contact form of the website, explaining the reason why you wish to cancel the rest of the order. We will inform you immediately about all your options.